Payments
To see payment history in the Control Panel go to Billing - Payments.
You can look at and save an invoice for each payment.
Select a payment and click Print to open an invoice in a new tab. If you need a PDF file click Download.
Expenses
To see the expenses list in the Control Panel go to Billing - Expenses.
At the beginning of a new payment period, we automatically withdraw a required payment and extend a server.
The payment period is related to the date of the server's purchase. If a server is purchased on the 13th, a new payment period will start on the 13th and end on the 12th of each month.
Three days before the end of current payment period we send a reminder to your email. If you do not receive them, check your notifications settings in the Control Panel.
Traffic expenses
If you exceed the monthly traffic allowance for your tariff, you will be charged daily for the new outgoing traffic.
Note! If there are no funds in your account, the server will stop automatically.
VPS expenses
The full monthly payment is divided into smaller payments which are withdrawn daily from your account balance from the first day of purchase.
Notice that you need to add a full monthly payment to the account balance before buying the VPS.
Not enough funds on your balance
If there is not enough money on the account balance at the beginning of a new payment period, the server will be stopped.
You will have 14 days to send a payment to the account balance. With no payment, all data will be deleted from the server on the 15th day.
Once the payment is sent, the server reactivates automatically within 5 minutes. Read more on payment methods here.
Note! Once the account balance is refilled the suspended server will be reactivated automatically. So if you do not want to use the server anymore, delete it.