SSH connection uses 22 port, so, first of all, check the server availability via 22 port running telnet command.
telnet 92.000.000.00 22 (92.000.000.00 – server's IP, а 22 – port)
If you see this kind of result server is able to connect via SSH.
telnet 92.000.000.00 22
Connected to 92.000.000.00
Escape character is '^]'.
Connection closed by foreign host.
If 22 port is opened and you are still having issues with connection, check login and password.
Find login and password in the Control Panel. Choose the server and then click Instructions button.
You need User and Password fields located after Server IP address.
Note, if you change the password in OS by yourself it won't change in the Instructions.
In case of having errors via telnet connection, check OS settings. If you're sure that 22 port is not blocked from your side, contact us via chat or create ticket from the Control Panel.