Hosting

FAQ

• Payment issues
• How to remove IP address from blacklists
• IP is unavailable
• When server will be activated?
• IP checker shows wrong location
• Issues with connection via SSH

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General information

• Connectivity test
• IPMI
• SSH key management
• How to set up PTR record
• Connecting to the Linux server
• Connecting to the Windows server

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Control Panel

• Two-factor authentication
• How to register on hosting.gcorelabs.com?
• Control Panel settings
• Server Order
• Order Management
• How to see the Access Log?

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VDS

• What is VPS?
• Where can I see current VPS configuration?
• Windows OS for VPS
• Reinstalling OS on VPS via templates
• Installing OS on VPS via ISO

Dedicated Server

• What is a Dedicated Server?
• Server management
• Reinstalling OS on Dedicated Server via template
• Installing OS on Dedicated Server via ISO
• Local network (VLAN)
• Traffic usage statistics

Pricing and Plans

• Payment methods
• Payments and Expenses
• Auto payment
• Refund
• Referral Program
• Reselling

Additional Services

• Port Settings, 10 Gb Interface
• Server upgrade
• Additional IPs
• How to configure additional IPs
• Custom configuration
• BGP

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SSL certificates

• How to order SSL-certificate?
• Which certificate to choose?
• Wildcard certificate
• SSL certificate issue procces
• SSL certificate activation